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Boutique Guest Houses, Luxury Self-Catering Accommodation and Conference Centre
53 Garden Road, Orchards
Johannesburg, South Africa ,2192
Tel: +27 (0)11 485 3800/1
Fax: +27 (0)11 485 3802
Email: info@gardenplace.co.za
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Rates from R999.00

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Editing / Cancellation - Bookings and Policies

 

Editing a Booking


If you need to edit an existing booking with Garden Place, please contact the office at:

Tel: +27 (0)11 485 3800/1
E-mail:info@gardenplace.co.za

 

Cancel a Booking


If you need to cancel an existing booking with Garden Place, please refer to the confirmation email sent to you when you originally made the booking and click on the cancellation link.

Guests who cancel their accommodation once they have already checked in, are liable for the entire costs of the booking unless medically related.

Conferencing/Workshops - Clients who cancel 7 days or less after booking in advance are subject to 1st days costs or minimum of R3500.00.

 

Accommodation Policy


Guests booking for 3 days or less are required to pay UPFRONT 4 days or more, a 50% deposit is required to secure the booking.

While every effort will be made to reserve those units/rooms requested, we reserve the right to place guests in similar units in the event that these units rooms are unavailable.

Garden Place and its STAFF reserve the Right of Admission AT ALL TIMES.

 

Cancellation Policy


  • NO SHOW - First Night Accommodation/Meal will be charged for.
  • Less than 7 days - Forfeit Full Deposit
  • From 7-13 days - Forfeit 75% of Deposit
  • From 14-20 days - Forfeit 50% of Deposit
  • From 21-27 days - Forfeit 25% of Deposit
  • More than 28 days - Forfeit 10% of Deposit
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